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Business and Industry Regulation

Coles makes its defence on supermarket prices to Senate inquiry

Coles points to rising wages and energy costs as well as increased prices from its suppliers as some of the reasons for painful increases to supermarket prices, as it offers its defence to a federal inquiry into the issue.
Coles and Woolworths branding outside neighbouring supermarkets

Price gouging report finds big businesses are exploiting Australians

The former chair of the ACCC takes aim at electricity providers, banks, airlines, supermarkets, and other big businesses in his new report on price gouging and unfair pricing practices.
Updated
Sally McManus holding a report, standing next to Professor Allan Fels.

Charging dead people, stealing billions — the five years that cleaned up banking

The issues that led to the royal commission five years ago have faded, even if they haven't all been fixed. As new issues like scams and the impact of artificial intelligence capture attention, advocates want banks to keep a focus on doing the right thing by their customers.
Farmer stands in a wide field under a cloudy sky.

Restaurant operators who allegedly punished staff with 'strikes' facing legal action for underpaying staff

The Fair Work Ombudsman says the operators of two Adelaide Vietnamese restaurants allegedly underpaid staff more than $400,000 and unlawfully punished them for incorrectly charging customers. 
A closed restaurant in a food court.

TGA's new changes to advertising rules leave cosmetic injectables businesses 'silenced', practitioners say

Practitioners say the new rules around cosmetic injectables effectively gags their businesses and limits the information prospective patients can receive about their care.
A nurse wearing a face mask injects a substance into a patient's forehead

Investors 'picking up pieces of their life' after rich-lister faces class action alleging he misled them

One of Australia's richest men Andrew Budzinski faces a class action over allegations that he and his company, IC Markets, misled thousands of everyday investors who may have collectively lost hundreds of millions of dollars trading in risky financial products.
Man with glasses

PM Anthony Albanese announcing supermarket industry enquiry

PM Anthony Albanese announcing the ACCC to conduct a 12 month price inquiry into the supermarket industry.
ABC News Current
Duration: 1 minute 32 seconds

Are you being gouged at the supermarket check-out? Here's what we know

It may seem abundantly clear grocery prices are going up as you unload your trolley, but determining supermarket price-gouging is more complicated than it might seem. 
A woman in a grocery isle of fruit and vegetables

Government announces extra gas supply for east coast but households may not benefit

Gas companies Woodside and Esso will supply extra gas to the east coast energy market in return for receiving higher prices, the federal government has announced.  
Updated
The government has reached an agreement to boost domestic gas supply

A litany of building defects across NSW has shaken consumers but experts say new laws are turning things around

Consumers could be forgiven for asking themselves if it is safe to buy an apartment off the plan with issues frequently emerging in Sydney's building developments. But industry stakeholders say new laws protect prospective buyers.
Updated
A sign that says 'no stopping' in the foreground in front of a tall apartment building, Opal Tower.

Companies could be held liable for 'greenwashing' emissions figures under a new proposal

Company directors could face legal action if they fail to produce credible emissions forecasts, under draft laws proposed by the federal government.
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What does "net-zero" look like for Australia?

Government lays out plan for 'safeguards' on risky artificial technology, while allowing low-risk AI to flourish

The federal government will follow the European Union and several other nations to develop a risk-based response to the rapid rise in use of artificial intelligence, setting down stricter rules for risky AI, while staying out of the way of low-risk tools.
Updated
a graphic of a computer aith an ai-generated woman on the screen

What does a toxic workplace culture look like and how to rise above?

A difficult environment can be "systemic", says an expert, but with a new law in place to support employee wellbeing, everyone can play a part in change. It first starts with knowing the signs.
A woman looks down on her work documents with a frown

Australians have ditched the sedan for the SUV. Should government intervene to reverse the trend?

Australia has a big car habit, and those cars often cause more road damage, pollute more and pose greater road safety risks. But advocates for reform say current tax laws actually incentivise Australians to buy big.
Updated
A massive pick up truck tows a caravan along a narrow bridge in an urban area.

Warnings 'unsustainable' surge in complaints about banks will create delays for consumers

Complaints about scams to Australia's financial dispute resolution scheme nearly double in one year, amid warnings it is putting "unnecessary pressure" on the independent umpire.
A man holds a credit card while using a laptop

What are the new policy changes taking effect in 2024?

Increases to welfare payments, tougher vaping laws and policy changes to Medicare are now in effect.
Updated
ABC News Current
Duration: 2 minutes 20 seconds

'Carrying cash is Plan B: If the cards aren't working, you don't get the goods'

As cash use for everyday transactions declines, regulators ponder how soon Australia may go cashless or whether Australians may have to bear the costs of using cash.
Updated
A man sits in front of a large trophy

Australia's ban on engineered stone will soon take effect, and builders are bracing for what happens next

The production of engineered stone will be banned in most Australian states and territories by mid-2024. Perth stonemason John Santoro says it should've happened years ago. 
A man in a workshop touching a large piece of grey natural stone.

The ACCC wants extra powers to stop 'harmful' mergers flying under its radar

Australia's competition watchdog urges the federal Treasury to endorse sweeping changes to merger laws, arguing the current regime harms consumers.
ACCC Chair Gina Cass-Gottlieb photographed from below and to the side as she speaks at the National Press Club

WA's planned construction overhaul to target shoddy apartment builders

While the response to the reforms has been largely positive, the construction union says the timeline is frustrating.
ABC News Current
Duration: 2 minutes 7 seconds

NT government accused of having conflicts of interests over mining laws

The NT Environment Centre is referring the government's mining reforms to the territory's corruption commission.
ABC News Current
Duration: 2 minutes 2 seconds

Airbnb fined $15 million for tricking thousands of Australians into paying higher prices for years

Short-stay accommodation provider Airbnb is fined $15 million for tricking tens of thousands of customers into paying higher prices for years by falsely charging them in US dollars.
A smartphone with an Airbnb logo on it in front of the same logo being projected on a screen.  

Australia Post to pay out millions in compensation to businesses over lost or damaged parcels

More than 10,000 businesses will be able to claim compensation after Australia Post realised it had incorrectly knocked back applications after a change to consumer protection laws.
Close up shot of a Aus Post express post package

WA government scraps blanket wage increases in public sector

State Premier Roger Cook says the reinstatement of individual union negotiations will allow for more flexibility and 'fair' increases.
ABC News Current
Duration: 1 minute 51 seconds

NT energy retailer leaves four customers who require life support machines without electricity

The NT government-owned Power and Water Corporation failed to notify residents of a planned power outage, leaving four customers who require life support without power for almost 90 minutes.
Updated
A dialysis patient receives treatment in Docker River, NT.